Written By: Marc Chia | Edited By: Jennifer Lim Wei Zhen, Andrew Wong
What is legal design?
Legal design is the application of human-centred design approach to the problems and challenges of the legal process. While it is commonly associated with using technology to alter and advance the delivery of legal services, legal design goes beyond its relationship to technology. It entails a re-thinking of existing processes to maximise and optimise outcomes.
It is not the easiest thing in the world to explain legal design. Indeed the Legal Design Alliance’s Legal Design Manifesto is a multi page document explaining the attitudes, purposes and approaches to legal design. Other prominent pieces of literature include Professor Margaret Hagan’s book “Law by Design” and articles by organisations focusing on legal design as a service such as Dot and Lexpert to name but a few.