LawTech.Asia

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Legal Technology and its potential to improve client collaboration

Reading time: 5 minutes

Guest Post By Marc May | Edited by Josh Lee

“Legal technology” (or “legal tech“) a term that is incredibly broad and encompasses any technology or software that is able to improve the provision of legal services. Many a time, the mention of legal tech brings to the minds of lawyers technology that bring internal process improvements, such as improved legal research, contract review or drafting. 

However, aside from the promise that legal technology can free up time for lawyers so that they are able to build better client relationships, there are also innovative ways legal technology can help lawyers directly to become more collaborative with clients. Here are two ways legal technology could do so:

  1. Collaborative drafting; and
  2. Automation-as-a-service.

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LawTech.Asia’s Response to Public Consultation on Model AI Governance Framework

Reading time: 2 minutes

On 23 January 2019, the Personal Data Protection Commission (i.e. the Info-comm Media Development Authority) (the “PDPC”) published its Model Artificial Intelligence Governance Framework (“Model Framework”). The PDPC also launched a public consultation to receive feedback on the Model Framework.

As an organisation committed to thought leadership in law and technology (with AI regulation a key area of focus), LawTech.Asia produced a response to the public consultation on 24 June 2019.

LawTech.Asia’s response comprised the following two sections:

  1. A framework tailored for the implementation of the Model Framework to the legal technology sectors. Tapping on LawTech.Asia’s familiarity with the legal and legal technology sectors, LawTech.Asia produced a customised framework tailored specifically for the implementation of the Model Framework to the legal technology industry. We hope that this customised framework may shed some light in allowing legal technology firms deploying AI to have greater guidance in aligning their practices with some of the implementation guidelines set out in the Model Framework.
  2. Comments and feedback on each specific section covered by the Model Framework. These sections are, namely: the overall principles set out in the Model Framework, internal governance measures, determination of the AI decision-making model, operations management, and customer relations management. Tying our comments together is the thread that the Model Framework could go further in elaborating on some of the guidelines that it had set out, as well as to set out more specifically the ends that the Model Framework is targeted at achieving.

Our response may be downloaded for reference here:

In closing, we emphasise that the views set out within our response are wholly independent. They do not represent the views of any other organisation save for LawTech.Asia.

LawTech.Asia is also grateful to our partner and friend, Ms Shazade Jameson from the World Data Project, for her guidance and assistance in the preparation of our response.

The LawTech.Asia Team

Disruptive Legal Technologies – Is Ethics Catching Up?

Reading time: 6 minutes

Written by Alvin Chen and Stella Chen (Law Society of Singapore)

Editor’s Note: This article was first published in the August 2018 issue of the Singapore Law Gazette, the official publication of the Law Society of Singapore. Reproduced with permission.

In December 2017, DeepMind, a leading AI company, sent ripples through the AI world when it announced that it had developed a computer program (known as “AlphaGoZero” or “AlphaZero”) which learned the rules of three games – chess, Shogi and Go – from scratch and defeated a world-champion computer program in each game within 24 hours of self-learning.1 What was remarkable about DeepMind’s achievement was the program’s “tabula rasa” or clean slate approach which did not refer to any games played by human players or other “domain knowledge”.2 Yet, DeepMind’s program was able to develop an unconventional and some say, uncanny,3 methodology in surpassing current computer understanding of how to play the three games.

Referring to an earlier version of DeepMind’s program (“AlphaGo”) which defeated the (human) world champion in Go in 2016, the legal futurist Richard Susskind considers such innovative technologies to be “disruptive”. In his international bestseller Tomorrow’s Lawyers: An Introduction to Your Future (“Tomorrow’s Lawyers“)Susskind defined “disruptive” as something that would “fundamentally challenge and change conventional habits”.4

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E-Discovery: Artificial Intelligence & Predictive Coding – Discovering the Way Forward

Reading time: 5 minutes

Written by Emily Tan | Edited by Jennifer Lim Wei Zhen, Josh Lee, Maryam Salehijam (Resolve Disputes Online)

Introduction

Cases turn on their facts. Lawyers depend on both the law and the specific circumstances of their client’s case to make a convincing argument for their client. This makes the discovery process, where the available information is sifted through to identify relevant evidence, a crucial step in any case.  

However, discovery is by its nature a slow and laborious process. Countless hours are spent digging through documents, emails and other such sources, searching for the key factors which may make or break a case. This “time-drain” has been exacerbated by the digitalisation of work, which has exponentially increased the volume of documents that lawyers have to analyse. In addition, it is typically the junior lawyers who are delegated to do the discovery task — which explains the television stereotype of young lawyers poring over cartons and cartons of documents late into the night. 

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Legal Tech 101: Journeying into Singapore’s legal technology space

Reading time: 7 minutes

Written by Tristan Koh | Edited by Ian Lee, Josh Lee, Utsav Rakshit

Student readers of LawTech.Asia would be familiar with interviews and opinion pieces available on this site on Singapore’s legal technology (“legal tech”) industry. Nevertheless, interested students may be curious to explore further avenues into this buzzing, high-tech industry.

Written from the perspective of a university student, this article covers several basic ways of journeying into legal tech in Singapore. While this article aims to be comprehensive, the examples raised herein are certainly non-exhaustive. The ideas shared here may also be useful for working professionals.

In our view, there are four broad ways of entering the legal tech industry: (a) developing skills, (b) enrolling in a relevant degree(s), (c) participating in legal tech activities and events, or (d) through writing.

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LawTech.Asia Quick Chats – Associate Professor Goh Yihan, Dean, SMU School of Law

Reading time: 5 minutes

Interview by Josh Lee & Wan Ding Yao | Edited by Amelia Chew

In June 2018, the Singapore Management University (“SMU”) School of Law won a major grant of $4.5 million from the National Research Foundation (“NRF”) and the Infocomm Media Development Authority (“IMDA”) following a competitive application process among several Institutes of Higher Learning in Singapore. With the grant, the SMU School of Law set up a new Centre for AI and Data Governance (“CAIDG”). CAIDG aims to drive thought leadership on AI and data governance in Singapore, and serve as a centre for knowledge exchange with experts worldwide.

LawTech.Asia received an exclusive opportunity to interview Associate Professor Goh Yihan, Dean of the SMU School of Law and Director of CAIDG. Here, Prof Goh shares his view on how and when technological disruption will make a major impact on the local legal industry, and how the SMU School of Law is preparing its students to face that disruption.

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#LegalHackers Profile: Eric Chin, Legal Hackers Melbourne

Reading time: 5 minutes

Interview by Huiling Xie | Edited by Amelia Chew & Emily Tan

In November 2018, LawTech.Asia co-organised the inaugural APAC Legal Hackers Summit alongside Singapore Legal Hackers and the Singapore Academy of Law’s Future Law Innovation Programme (FLIP), bringing together Legal Hackers chapter organisers in the region to share insights on legal innovation across APAC. Legal Hackers is a global movement of lawyers, policymakers, designers, technologists, and academics who explore issues and opportunities where technology can improve and inform the practice of law, and where law, legal practice, and policy can adapt to rapidly changing technology. In this series, we profile Legal Hackers chapter organisers who are driving legal innovation in their cities.  

Here, Eric Chin, a strategy consultant for the legal industry and chapter organiser at Legal Hackers Melbourne, shares his insights on where the legal industry is headed.

You started your career in the consulting industry, providing services to a number of professional services firms across industries such as law, engineering, and accounting. What about the legal industry drew you to carve out an independent practice specialising in consulting for law firms?

The legal market is in a very unique position in its history. I see a lot of opportunity in helping law firms, NewLaw firms and LegalTech firms navigate the changing market.

Taking a long-term view, the industry has seen a few distinct phases in how competition has evolved. The concept of practice groups emerged in the 1980s. This then progressed to scale and geographic expansion in the golden age of globalisation of the 1990s. The 2000s saw the outsourcing trend engulf the market as legal process outsourcing companies and legal managed service firms (NewLaw firms) were conceived. In this decade, the 2010s, the technological trend gave birth to LegalTech firms. Not to forget also the entry of the Big Six accounting firms in the 1990s that culminated in the Big Five becoming one of the largest in the world in the early 2000s. Since the 2010s, we have seen the Big Four establishing their legal offering in various forms.

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Rajah & Tann Technologies Acquisition of LegalComet

Reading time: 4 minutes

Written by Marc Chia | Edited by Amelia Chew

Rajah & Tann Technologies (R&T Technologies), the dedicated tech arm of Rajah & Tann Asia recently completed its acquisition of LegalComet for an undisclosed sum.

Rajah & Tann has long been one of the leading law firms in Singapore. In more recent times, the firm has begun exploring the delivery of tech-augmented legal services, most notably through the setup of Rajah & Tann Technologies in 2017. This move has placed Rajah & Tann alongside prominent international names such as Linklaters and Allen & Overy, both of which are recognised for their strong innovation efforts. Linklaters and Allen & Overy have set up incubators in order to nurture and work alongside legal tech startups to change the business of law.

In contrast, R&T Technologies’ current model of operations is not based on incubation of startups but rather acquiring and offering capabilities in legal tech itself. The team has identified six key areas of expertise: Data Breach Readiness & Response; Cybersecurity; Virtual Law Academy; E-Discovery; LegalTech; and RegTech. R&T Technologies’ offerings are designed for both their existing clientele as well as other law firms seeking to implement legal tech solutions. Headed by Rajesh Sreenivasan and Steve Tan as Directors; Wong Onn Chee as Technical Director; and Ong Ba Sou as Chief Technology Officer, the R&T Technologies team brings with them a broad range of experience in law, technology and project management.

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Legal Technology in Singapore

Reading time: 1 minute

Written by Amelia Chew, Jennifer Lim Wei Zhen, Josh Lee Kok Thong, and Tristan Koh

The LawTech.Asia is proud to publish the first-ever detailed outline of the legal technology sector in Singapore (as far as we are aware)!

This article is the result of a months-long project to map out the root, state and outlook of the legal technology sector in Singapore, and furthers LawTech.Asia’s fundamental purpose of improving awareness, knowledge and interest in legal technology. It is hoped that this article will be a helpful piece for legal professionals, legal technologists and law students to have a bird’s eye-view of legal technology in Singapore, and to assist in the building of a thriving legal tech community in Singapore. 

While intended to be extensive, the article does not purport to be exhaustive or authoritative, or to express the position of any particular organisation or initiative. This article will be a “living document” that will continue to be updated as more news comes to the fore.

To access the article, click here!

At the outset, the authors wish to express thanks for the innumerable sources of information available online, without which this project would not have been possible. Any mistakes herein remain the authors’ own.

Asia Law Network Launches Practice Management Software

Reading time: 4 minutes

Written by Marc Chia | Edited by Amelia Chew

Legal marketing platform Asia Law Network recently launched an end-to-end practice management solution for lawyers called Tessaract. In line with the industry push for adoption of legal tech, most recently through the Tech Start For Law Programme, the ALN team is offering a special limited time promotion of only $10 per user per month until 31 October 2018 for law firms. The promotional price represents a drastic fall in cost of adoption even before taking into consideration the availability of grants or subsidies.

What is Tessaract

Tessaract is one of the four practice management solutions featured by the Law Society of Singapore, alongside CLIO, Affinity and CoreMatter. Each system supports the day-to-day operations of legal practice in varying ways.

Tessaract purports to handle all aspects of legal practice starting from the first meeting with a client all the way till billing is completed. Tessaract’s cloud-based solution not only includes workflow management, client management, and knowledge management but also includes a whole suite of tools such as Optical Character Recognition (OCR) functionality and Voice over Internet Protocol (VoIP) calls, designed to address the most most pressing pain points of law firms.

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