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Lawyers and Technology

Reading time: 7 minutes

Written by Thomas Lee (Associate Author) | Mentored by Ong Chin Ngee | Reviewed by Rakesh Kirpalani

LawTech.Asia is proud to have commenced the third run of its popular Associate Author (2020) Programme. The aim of the Associate Authorship Programme is to develop the knowledge and exposure of student writers in the domains of law and technology, while providing them with mentorship from LawTech.Asia’s writers and tailored guidance from a respected industry mentor.

In partnership with the National University of Singapore’s alt+law and Singapore Management University’s Legal Innovation and Technology Club, five students were selected as Associate Authors. This piece, written by Thomas Lee and reviewed by industry reviewer Rakesh Kirpalani (Drew & Napier and DrewTech), marks the second thought piece in this series. It scans the landscape of lawyers and technology, and sets out steps that lawyers should take to meet a future technologically-driven paradigm.

The Use of Chatbots as a Way to Create a Two-Step Approach to Providing Legal Services: Case Study: LRD Colloquium Vol. 1 (2020/06)

Reading time: 16 minutes

Written by Elizaveta Shesterneva*

Editor’s note: This article was first published by the Law Society of Singapore as part of its Legal Research and Development Colloquium 2020. It has been re-published with the permission of the Law Society of Singapore and the article’s authors. Slight adaptations and reformatting changes have been made for readability.

ABSTRACT

Chatbots have already been deployed by law firms and Legal Technology (‘LegalTech’) start-ups to perform some law-related activities as a way to provide better assistance to clients. The widespread use of chatbots may further deepen existing issues relating to the scope of legal functions chatbots undertake, the unauthorised practice of law and the competitiveness in the legalsector. This paper examines the aforementioned issues and suggests a two-step approach to providing legal services which incorporate the use of chatbots with help from qualified attorneys. The goal of the suggested two-step approach is an attempt at a peaceful collaboration between technology and legal professionals, where the use of chatbots do not threaten the ‘status-quo’ of qualified persons, but rather, encourages further innovation in the legal profession.

The Evolution of Legal Ethics with the Advent of Legal Technology: LRD Colloquium Vol. 1 (2020/06)

Reading time: 18 minutes

Written by Jennifer Lim Wei Zhen* and Lee Ji En**

Editor’s note: This article was first published by the Law Society of Singapore as part of its Legal Research and Development Colloquium 2020. It has been re-published with the permission of the Law Society of Singapore and the article’s authors. Slight adaptations and reformatting changes have been made for readability.

ABSTRACT

The advent of new technologies has presented (i) legal technological tools which assist lawyers in dispensing legal services (e.g. Artificial Intelligence (‘AI’)-powered eDiscovery, contract review and legal research tools); and (ii) technologies which shaped the type of legal services lawyers offer or adopt (e.g. smart contracts, online and decentralised dispute resolution).

This paper explores the scope and extent of ethical duties that should be imposed on practitioners in terms of (i) the duty to advise clients on new technologies that would facilitate the best running of their cases; (ii) the duty to advise clients on considering the existence of these new legal services and adopting them in their work products; and (iii) the duty to ensure that the tools used comply with the necessary ethical and professional standards.

CLOC Global Institute – major announcements expected

Reading time: 2 minutes

Written by Josh Lee

LawTech.Asia is proud to be an official media partner of the CLOC Global Institute, an online event that focuses on outstanding educational content for legal operations and the business of law. It will see esteemed speakers like Adam Becker, CLOC Vice-President and Anushree Bagrodia, Vice-President at Mastercard, speaking on such topics as growing the influence of legal operations, planning for 2021, and using legal operations to increase diversity and inclusivity.

LawTech.Asia has also been receiving exclusive updates from CLOC, and we understand that as a body and a movement, CLOC intends to shift its focus from in-house professionals to embrace its identity as a global community focused on redefining the business of law. “The wording was intentional,” CLOC President Mary O’Carroll says. “It is more than just in-house legal departments and teams. It is about transformation”.

While more details are expected at CLOC Global Institute, which will be happening in a few short hours, we understand that CLOC intends to leverage scale to solve problems collectively. This means shifting CLOC’s global and long-term strategy, and scaling up its organisational infrastructure, to gather voices perspectives and resources to answer global questions, and to allow individuals to find support, resources and networks to find answers to the global disruptive challenges facing us. Ostensibly, this means bringing in new entrants, new technology firms and new law firms onto the CLOC table.

When asked about how CLOC intended to facilitate conversations between groups of stakeholders who often talk at cross-purposes or, by dint of culture, find it challenging to build understanding, Mary was hopeful: “We must first start with opening the conversation, and we are here to learn through that expansion. It has always been in our DNA to take risks and try. The important thing is not be an echo chamber, and to build conversations that can be rich and engaging. There may be difficulties in communicating, but I believe that creates a learning and teachable opportunity that CLOC is uniquely positioned to bring.”

Greater collaboration is always helpful and appreciated, but the devil, as always, lies in the detail. LawTech.Asia will be here to provide more clarity as CLOC makes a more detailed announcement at the 2020 edition of CLOC Global Institute.

How to Choose the Right Contract Management Software for You

Reading time: 6 minutes

Written by Alison Wilkinson

Contracts are an essential part of any legal office. If your law practice drafts contracts, conducts due diligence or does compliance work on behalf of your clients, you likely process hundreds, if not thousands, of contracts per year.

If they lack contract management software, many legal offices will instead store their contracts on secured shared drives like Google or Sharepoint. Using a secured shared drive is a step up from storing contracts in filing cabinets, but it’s inefficient. Contracts remain hard to access by multiple people, and it’s cumbersome to assign management and authorship duties.

With inefficiencies and management issues come errors. The International Association for Contract and Commercial Management estimates that the average company loses more than 9 percent of its revenue annually due to contract-related issues. Further, firms can lose up to 40 percent of the value of a given deal due to inefficient contracting, according to an estimate by the professional services firm KPMG.

Contract management software helps eliminate value leaks and inefficiencies by providing centralized, organized access to all your firm’s contracts. The software can give your group the tools it needs to share contracts among coworkers securely, assign and manage assignments, analyze key terms, review contracts quickly and accurately, streamline and process results and keep track of important deadlines. It also frees up time for attorneys to do more strategic, high-value work and allows them to update contracts more regularly.

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