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Tag: chatbots

Regulation of legal technology in Singapore – Issues, international scans, and ideas

Reading time: 15 minutes

Written by Cindy Chua (Associate Author) | Mentored by Josh Lee | Reviewed by Joey Pang

LawTech.Asia is proud to conclude the third run of its popular Associate Author (2020) Programme. The aim of the Associate Authorship Programme is to develop the knowledge and exposure of student writers in the domains of law and technology, while providing them with mentorship from LawTech.Asia’s writers and tailored guidance from a respected industry mentor.

In partnership with the National University of Singapore’s alt+law and Singapore Management University’s Legal Innovation and Technology Club, five students were selected as Associate Authors. This piece, written by Cindy Chua and reviewed by industry reviewer Joey Pang (DBS), marks the fifth and final thought piece in this series. It examines the various issues arising from the use of commonly seen legal technologies in Singapore, and conducts an international scan of legal technology regulatory pictures in several jurisdictions before proposing a potential way forward for Singapore.

The Use of Chatbots as a Way to Create a Two-Step Approach to Providing Legal Services: Case Study: LRD Colloquium Vol. 1 (2020/06)

Reading time: 16 minutes

Written by Elizaveta Shesterneva*

Editor’s note: This article was first published by the Law Society of Singapore as part of its Legal Research and Development Colloquium 2020. It has been re-published with the permission of the Law Society of Singapore and the article’s authors. Slight adaptations and reformatting changes have been made for readability.

ABSTRACT

Chatbots have already been deployed by law firms and Legal Technology (‘LegalTech’) start-ups to perform some law-related activities as a way to provide better assistance to clients. The widespread use of chatbots may further deepen existing issues relating to the scope of legal functions chatbots undertake, the unauthorised practice of law and the competitiveness in the legalsector. This paper examines the aforementioned issues and suggests a two-step approach to providing legal services which incorporate the use of chatbots with help from qualified attorneys. The goal of the suggested two-step approach is an attempt at a peaceful collaboration between technology and legal professionals, where the use of chatbots do not threaten the ‘status-quo’ of qualified persons, but rather, encourages further innovation in the legal profession.

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