Written by Josh Lee | Edited by Stella Chen, Micole Yang
Predictions of the future often tell us that we will soon have robot housekeepers, cars that drive themselves, and holidays in space. While these may be still some time away, it is already possible today to imagine a future where we no longer think of going to a physical location (the courts) to resolve our disputes. The ongoing revolution in communications technology and artificial intelligence systems may soon allow us to dispose most of our problems with a click of a mouse button.
This article seeks to give a general introduction to our readers about the phenomenon of “online dispute resolution” (“ODR”). This includes: (a) covering the definition of ODR and what ODR generally entails, (b) a brief coverage of current and prominent examples of ODR, and (c) examining the opportunities for ODR in light of growth trends in the region, and what young lawyers and law students can do (now) to leverage on the ODR trend.